Our Reviews

Our customers are at the heart of everything we do. We strive to create stunning floral arrangements that exceed expectations, and we're committed to providing exceptional customer service. Read what our customers have to say about their experiences with The Floral Box.

Joan Russell
16th April, 2026
I have used this company before and have always been satisfied with the efficient way they handled my order and the quality of flowers delivered to my friends was outstanding. Would certainly recommend these florists.
Mrs Diane Downes
11th April, 2026
Very pleased with this company. Flowers delivered this morning. Found web page easy to order. Would recommend very highly. Thank you you made the person who they were for very happy.
Mrs Julie Kelly
24th February, 2026
Absolutely beautiful flowers, exactly the same colours and arrangement as on the website. I will use this florist again and recommend to friends and family.
Mr mathew dad
9th February, 2026
Lovely thNk you indeed
Joanna Moffatt
24th December, 2025
Fabulous. Recommend
Mrs Miriam O'Connor
22nd December, 2025
Absolutely beautiful, lovely variety of flowers and well worth the money. Delivered with care thank you so much. Beautiful Christmas present for my sister in law. Merry Christmas to you all
Mrs Jo Ross
21st December, 2025
The flowers were for a friends birthday. They were beautiful and delivered at a convenient time to suit her. Thank you for making her birthday special. I would definitely recommend using a local florist. The service and quality of flowers was excellent.
Sarah C
12th November, 2025
I was hesitant about ordering flowers online from a different town, especially for a delivery to a restaurant. I needn't have worried. The flowers arrived at the correct place, at the correct time, and were beautifully presented. They were for my Grandma's 80th birthday and this just made the day extra special. I can honestly recommend this service to anyone.
Sarah C
12th November, 2025
I was hesitant about ordering flowers online from a different town, especially for a delivery to a restaurant. I needn't have worried. The flowers arrived at the correct place, at the correct time, and were beautifully presented. They were for my Grandma's 80th birthday and this just made the day extra special. I can honestly recommend this service to anyone.
Mr Stephen Eade
16th June, 2025
Flowers were for our friend who has just come out of hospital. We ordered yesterday and delivery arrived at 1pm today. Absolutely amazing arrangement in a beautiful vase. First class service and great quality.
Mr NEWTON WILLS
22nd April, 2025
MY AUNTY IN DARLINGTON IS 100 YEARS OLD THIS WEEK. SHE IS OVER THE MOON WITH THE BEAUTIFUL AND GRAND BOUQUET. SHE ALSO LOVED THE LETTER FRON KING CHARLES. THANK YOU 'DIRECT2FLORIST'.
Miss Michelle Ainsworth
1st February, 2025
Beautiful wouldnt go anywhere else had for my mam 80th in January and just sent my daughter sum excellent lovely staff outstanding flowers arrangements
Mrs Lynne Hurley
23rd December, 2024
Excellent service and absolutely beautiful flowers. I would highly recommend
Mr Michael Watson
30th October, 2024
Lovely flowers as always from The Floral Box, Darlington and delivery first class. Highly recommend.
Tracy spence
5th January, 2024
Perfect thankyou so much
Miss Bev Luck
6th November, 2023
Lovely flowers and great service
Mr Michael Watson
31st October, 2023
Great service as always from The Flora Box. Use them all the time without hesitation. On each occasion flowers have been beautiful and delivery is fantastic. Highly recommend.
Mr Mark Ward
28th July, 2023
Flowers delivered on time. Telephone call from driver to say he had left them in a safe area as no one was in.
Mrs Sally Elliott
2nd May, 2023
Beautiful flowers and friendly staff
Mr Robin Gay
27th April, 2023
Excellent service,thank you. . Flowers lovely and as requested..Sender and recipient both well pleased.. Thank you very much.
Mr Michael Watson
19th March, 2023
Great service as always.
Mrs Jane Severn
18th March, 2023
Recipient is happy with the delivery display of flowers.
Mrs Dawn Carlsen
13th March, 2023
Mrs Beryl Tyler
7th December, 2022
My sister absolutely loved her birthday flowers. Very good service, thank you, will definitely use the Floral Box again .
Mr William Roscoe
9th November, 2022
I ordered flowers online from The Floral Box, Darlington and they were delivered the same afternoon. So easy to follow their online booking system. The flowers looked beautiful, the recipient sent a picture of them. Thank you for such an efficient service.
Miss Louise Richmond
2nd November, 2022
Amazing service, I ordered at 10:30am and they were there by 12:00 the flowers are stunning
Marilyn Roddy
24th October, 2022
Excellent service and stunning flowers for my friends birthday, ordered on the morning and delivered by the afternoon. I always order from the floral box and 100% satisfied. Thankyou
Mrs Elisabeth Parkinson
4th October, 2022
Prompt and arrived with no problems
Miss Louise Watson
14th September, 2022
Beautiful spray. Just what I asked for and delivered when I needed. Fabulous service.
Mrs Sandra Mcmath
29th July, 2022
Beautiful flowers and the delivery man was really friendly, chatty and wished lucy a happy birthday when she took the flowers from him. Impressed, will use again as this was. My first time using this florist
Miss Sam Steer
22nd July, 2022
Beautiful bouquet, was over the moon with them. Great service thank you x
Mr Tony Parkin
14th July, 2022
Extremely helpful and beautiful flowers Thank you
Mrs helen Glancy
7th July, 2022
As always the flowers were fabulous
Mrs CAROL MAST
18th June, 2022
The basket of flowers requested where beautiful my friend was also pleased.
Mr Tim Buckle
26th May, 2022
Flowers arrived quickly but the instruction I put for no lillies was missed and lillies were included
Miss Helen Boynton
26th March, 2022
Fabulous flowers. My mum is very happy with them
Mr Matthew Guppy
26th March, 2022
Mr Garry Metcalfe
14th February, 2022
Absolutely brilliant service, would recommend to anyone
Mrs Michelle Arnold
3rd February, 2022
Mrs linda constantine
12th January, 2022
Mrs Wendy Hutchinson
18th December, 2021
Always 5 star from me. Absolutely beautiful flowers every time.
Mrs Fiona ROBERTS
22nd October, 2021
Beautiful flowers again from First For Flowers. Thanks for brightening my Mams day
Mr Andrew Atkinson
15th October, 2021
Miss Louise Barden
7th October, 2021
Ann Finn
6th October, 2021
Thank you so much to The Floral Box for the beautiful flowers and excellent Customer service. I ordered flowers and they were delivered in perfect condition within 2-3 hours. They were very fresh, of high quality and generous in number. Beautiful! I will definitely order from The Floral Box again- Thank you.
Ms bethany-megan robinson
6th October, 2021
Thank You, My daughter rang me as soon as they arrived this morning & was over the moon with them. She'll be sending a photo of them my way soon. But from what she described they sound beautiful& we both Love Autumn so was perfect!!! Thank You for these & such short notice too, am afraid i left it a bit late(memory) so an extra Thank You that you were able to oblige!!!Kindest from bethany-megan
Mrs Marie Smith
4th October, 2021
Mrs Christine Rees
30th September, 2021
Mrs Trish Brown
13th September, 2021
Best florist in Darlington
Mr Stephen Marsh
7th September, 2021
Ordered at 1230 delivered at 1400. Superb service and excellent flowers Highly recommend
Ms Lisa Spooner
23rd August, 2021
Easy transaction, beautiful flowers delivered to my Mum. Email to say delivery had taken place. Great from start to finish, as always. Thank you
Mr Arron Dakin
14th July, 2021
Chose the Florist Choice Hand Tied in Water for an anniversary and asked for the arrangement to be white and green where possible, the bouquet was fantastic and my fianc was over the moon with them. Will definitely use The Floral Box next time I need to buy flowers.